On-Hold Services - Music and Voice 24
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Active Phone ServerActive Phone Server
Personal phone assistant software - autodialer, forwards messages, records answers, e-mail checker, ISP dialer, Caller ID, event reminder.
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Adaptive AudioAdaptive Audio
Provides adaptive technologies for the IVR and telecommunications industry.
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Alternate AccessAlternate Access
Provides e-business solutions for companies who value the telephone as their communication lifeline to customers.
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Apptera v-BusinessApptera v-Business
Intelligent voice solutions to help enterprises offer callers an efficient way to manage their accounts, place and track orders, and find locations from any phone. Company information, customer profiles, product FAQs, and demonstrations.
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Artix Computer Telephony SolutionsArtix Computer Telephony Solutions
Specializes in development of telephony software based on Intel/Dialogic boards such as fax servers, voice and fax messaging. News and pricing information. Based in Russia.
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ASA SolutionsASA Solutions
Provides IVR systems and voice XML for companies wanting communication through their interactive menus. Description of products and services, corporate information.
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Ascendent SystemsAscendent Systems
Provider of enterprise voice mobility solutions that provide single number reachability, real-time notification and conferencing, and voice continuity. News, events, partners, and knowledge center.
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BlueChip TechnologiesBlueChip Technologies
Develops scalable speech recognition and wireless technology. Co-invests and integrates its technology with partners. Based in Ireland.
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Call Center Consultancy in IndiaCall Center Consultancy in India
Wide ranging call center consultancy includes web design and networking practices. Based in Chennai, India.
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Call Center TechnologyCall Center Technology
Creates interactive technology platforms and products for customer interaction. Listing of technology partners and business associates, news, careers, and support information.
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Call Handling Services LtdCall Handling Services Ltd
Provides solutions to call handling problems for the private, public, and voluntary sectors.
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Callsys customer contact systemCallsys customer contact system
Provides self serve and agent assisted telephone and e-mail transaction handling. Both inbound and out bound systems are supported. Based Australia.
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Celtic CommunicationsCeltic Communications
Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.
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Central Oregon PBXCentral Oregon PBX
Provides phone systems and service for small businesses. Serves Central Oregon including Bend, Redmond, Sister, Prinville, and La Pine.
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CG-Coreel Logic Systems Ltd., IndiaCG-Coreel Logic Systems Ltd., India
Products include Digital Exchange, voicemail systems, IVR and general telecommunications.
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Cinexcorp.com Hosted IVR and Voice BroadcastingCinexcorp.com Hosted IVR and Voice Broadcasting
Provider of e-business enabled speech applications for inbound and outbound contact centers, virtual order desks and directory assistance applications.
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CoAssureCoAssure
Provides an external third party regression testing service for telephony applications which thoroughly exercises all paths of IVR dialogs. Provides detailed reports of voice dialog bugs and error cases.
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Computer Assisted Telephony SystemsComputer Assisted Telephony Systems
Provider of interactive voice response and CTI solutions, voice mail, fax-on-demand, Web design. IBM Business Partner in South Africa
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Computer telephony voice cardsComputer telephony voice cards
Intel Dialogic voice cards, voice and fax cards by Rhetorex and Pika technologies, voice mail software and fax broadcasting software packages.
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ComsysComsys
Automated telecommunication service platform for inbound or outbound campaigns. Suppliers of new voice internet services such as VXML, and IVR systems on premium rate numbers.
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ComsysComsys
Global provider of speech technology driven applications and value added services for telecom operators, financial institutions and enterprises, based Netherlands.
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Conita TechnologiesConita Technologies
Conita/Avaya sells broad portfolio of communications solutions and services. Designs, builds, deploys and manages networks for enterprises integrating natural language speech recognition, TTS, and telephony technologies with enterprise software. Serves global, international, and multi-lingual customers.
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Cothern Computer SystemsCothern Computer Systems
Consulting house specializing in the full range of IBM speech solutions for web-based, client-server or both.
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DatapulseDatapulse
Supplier of call center and computer telephony software products to organizations in markets world-wide.
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Digital UnionDigital Union
UK web integrator company providing IVR, VoiceXML plus muli-channel strategies using the majority of the IBM Websphere portfolio of software. Also provides strategic sourcing connecting suppliers and customers.
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DSP Group, Inc.DSP Group, Inc.
Supplier of speech recognition hardware for telephone applications.
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EasyIVR Voice ServicesEasyIVR Voice Services
EasyIVR is an IVR outsourcing and voice broadcasting service center. Campaigns can be managed online, including reporting and message management.
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Email to Phone - Interactive Voice-Messaging ServiceEmail to Phone - Interactive Voice-Messaging Service
Provides solutions for converting email messages into high quality human voice messages that are then delivered to a telephone number that you specify. Pricing information, answers to frequently asked questions, and affiliates.
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EngenicEngenic
Specializes in the development of voice systems and provides application development tools. TeleFlow development software, available for download, can be used to create voice applications and portals.
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Enterprise Integration Group.Enterprise Integration Group.
A consulting and design firm for IVR and VoiceXML applications.
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Fluency Voice TechnologyFluency Voice Technology
Supplies interactive speech recognition applications to large enterprise call centers using its speaker independent voice application framework based on Java and VoiceXML.
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Gensys VoiceGenieGensys VoiceGenie
Allows hands free, eyes free web access from any phone. Complements WAP wireless web phones. Uses speech recognition, text to speech, and VoiceXML.
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GlobeIVRGlobeIVR
Provides development of custom IVR and virtual receptionist services with a fully hosted service. Features, demo, and plans.
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HTK LimitedHTK Limited
UK based firm specialising in advanced Interactive Voice Response (IVR) and convergent communications solutions, applications and fully managed bureau services. Has speech recognition, text-to-speech and speaker verification capabilities.
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IA&A TechnologiesIA&A Technologies
Customized interactive phone solutions for businesses offering 24x7 phone access to information, booking, ordering, time and attendance, recording, and callback services. Callers can help themselves via dialogues using speech commands or phone keys.
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IBM WebSphere SoftwareIBM WebSphere Software
Enables developers to develop and deploy voice-enabled e-business solutions.
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InfoTalkInfoTalk
Provides multi-lingual conversational speech recognition software in Asia.
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Interactive MediaInteractive Media
Italy based company designs and delivers integrated IVR applications combining speech recognition, fax, conference, VoIP, SS7 systems and computer/telephony technologies.
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InTouch Digital SystemsInTouch Digital Systems
Provides CT software for Windows 2000, NT, with voicemail, audiotext, auto-attendant, IVR, outdial, follow-me, web-access and faxback. Aimed at small to medium sized companies.
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IP-GlobalnetIP-Globalnet
Offers wide range of custom IVR, speech recognition, speech synthesis, call center, web interface services based in Belgium.
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Iron Horse TechnologiesIron Horse Technologies
Specializes in telephony programming and solutions, using Periphonics PeriProducer.
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iVoiceiVoice
Designs, manufactures and markets voice and computer telephony communications systems for small and mid-size businesses and corporate departments. Provides IVR products that are "people oriented," with features that can be readily used without special training or manuals. Principal products: Unified Messaging, iVoice Voice Mail, iVoice IVR, Patient Reminder and speech recognition products.
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IVR HQIVR HQ
Specializes in developing custom interactive voice response (IVR) applications. Description of IVR solutions, and vendor, supplier, and software information.
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IVR Q-VozIVR Q-Voz
IVR and SMS service provider in USA, Mexico, and Latin America for the Hispanic market
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IVRS DevelopmentIVRS Development
offers personalized interactive voice response systems. Services, architecture, and news.
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JAM IPJAM IP
Provider of advanced IP contact solutions focusing on Cisco and other voice leading portal platforms. Listing of partners, employment opportunities, case studies, and news and events.
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LoquendoLoquendo
Global speech technology company, based in Turin, Italy, providing technology and solutions that enable voice interaction with information in 14 languages.
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LumenVoxLumenVox
Provides a PC-based speech system for businesses, distributors and service providers. Products include ArtiSpeech - a software program that integrates directly into any TeleVantage 6 server to speech enable call directory, email, voicemail, and IVR.
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Message Technologies, Inc.Message Technologies, Inc.
IVR programs for patient compliance, locators, and event registration with integrated marketing support.
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Metaphor SolutionsMetaphor Solutions
Provides speech interactive voice response (IVR) solutions. News and product overviews.
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Microworks Software CompanyMicroworks Software Company
Developers of custom voice applications such as voice mail, zip code retrieval, elderly patient monitoring, call cost accounting.
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MikeT DSP SolutionsMikeT DSP Solutions
Tool kits and specifications of DSP algorithms for line and acoustic echo canceller, DTMF, call progress, caller Id signal detectors for client-side telephony and VoIP. DSP consulting, white papers on adaptive filtering.
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NationVoiceNationVoice
Specializes in voice communications though the use of Ventrilo client. Reseller of the online voice chat software Ventrilo.
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Neil Howard TelcomsNeil Howard Telcoms
Provides products and information in SIP technology.
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Nemesysco Voice Analysis ToolsNemesysco Voice Analysis Tools
Develops vocal lie-detectors, emotion-detectors and love-detectors for various uses such as security, fraud-prevention, border check points, customs points, banks, insurance companies and private uses.
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NG CommunicationsNG Communications
Provides user-managed communication services to organizations and individuals.
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NSC Natural Speech CommunicationNSC Natural Speech Communication
Specializing in Automatic Speech Recognition (ASR) for wireless and wireline implementations with superior performance characteristics under severe noise conditions.
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Nuance CommunicationsNuance Communications
Develops speech recognition, voice authentication, text-to-speech and VoiceXML based voice-browsing products and development tools for telephone access.
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OpticomOpticom
German-based provider of measuring systems that determine perceived voice, audio and video quality of bandwidth limited channels and compression schemes.
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Parlance CoprorationParlance Coproration
Provides speech-enabled communication solutions. Services, company, and partner information.
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Parlance CorporationParlance Corporation
Their NameConnector utilizes speech technology to enable callers to dial one number, say the name and get connected to anyone in the enterprise.
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Parwan Electronics CorporationParwan Electronics Corporation
Auto attendant, voice mail, IVR, and all other computer telephony software.
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Philips Speech ProcessingPhilips Speech Processing
Develops large vocabulary natural language understanding software as well as VoiceXML and SALT based speech technology for multi-modal applications.
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Prompt! Speech ApplicationsPrompt! Speech Applications
Independent B2B service provider for speech-driven phone applications. Offers a weblog, online demo, and service, customer, and technology information.
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PronexusPronexus
Computer telephony applications specialist providing turnkey CT solutions such as information portals, automated account access, outbound dispatch messaging and VBVoice, a RAD tool for building wired and wireless CT applications.
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Prosodie InteractiveProsodie Interactive
Provides voice and eCommerce solutions. News, products, and stock market information.
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PushCall B.V.PushCall B.V.
Provides a browser based calling solution. News and product overviews.
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reQallreQall
Transforms smart phones into tools for jogging your memory by integrating your conversations and verbal notes into your daily working, searching, and phoning environment.
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Second Tier Interactive Voice Response EquipmentSecond Tier Interactive Voice Response Equipment
Buys, sells, leases, services, and supports major brands of interactive voice response equipment including Syntellect, InterVoice, Brite, and Periphonics.
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Sigmacom Computer Telephony SolutionsSigmacom Computer Telephony Solutions
Netherlands based online shop for new and refurbished Intel Dialogic voiceboards.
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Simex TelecommunicationsSimex Telecommunications
Software and hardware solutions for speech technology, voice over IP, computer telephony, DSP. Consulting and project management for telecommunication projects in Eastern Europe.
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SIP ResponseSIP Response
Consulting firm that promotes the use and creation of open-source VoIP software.
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The SIP SchoolThe SIP School
SIP training courses and SIP Certification testing. Listing of course offerings.
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SolegySolegy
Provides a Service Delivery Platform (SDP) for VOIP providers. News, events, and support information.
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Speech Design Carrier SystemsSpeech Design Carrier Systems
German based company providing wide variety of speech based services: multimedia messaging, voice mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox, call center auto-attendant, music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher, anrufbeantworter, wartemusik.
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Speech SolutionsSpeech Solutions
Provides access to employees, information and services via the telephone using its Speech Directory.
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Speech VantageSpeech Vantage
Voice recognition solutions for customizable services to automate telephony tasks. Offers promotions, client and partner information, and news and events.
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SpeechSoft, IncSpeechSoft, Inc
SpeechSoft provides CT Software for Windows 2000, NT, with Voicemail, Attendant, IVR, OutDial and Faxback.
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Spirit Corp. - DSP Software SourceSpirit Corp. - DSP Software Source
Eclectic international communications consultants company conducting high-end software project management, development (DSP: fax modems, data modems, telephony, speech/audio processing; GPS; ASIC; 3D recognition, TI TMS320C54x platform) and licensing.
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SRC, The Speech Recognition CompanySRC, The Speech Recognition Company
European provider of high-performance speech technology solutions for telephony and desktop to the corporate marketplace.
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Symago IVRSymago IVR
Provides design, implemention, and support for interactive voice response (IVR / VRU) systems and contact center technologies of multiple vendors such as Generations, Periphonics, and Speechworks.
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System Development Company of NHSystem Development Company of NH
Markets IntelliDESK a PC-based auto attendant console and other call handling systems using speech recognition. Provides directory, messaging, paging, on-call, faxing and emergency procedures.
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Telephonetics Interactive Voice Systems Ltd.Telephonetics Interactive Voice Systems Ltd.
Speech recognition and computer telephony specialists largely affiliated with the UK cinema industry. Products include voice dialers, contact portals, bespoke development and technical consultancy.
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TeleWare plcTeleWare plc
Develops computer telephony software for communication solutions including; personal numbering, hot desking, unified messaging, CTI and IVR. Based in UK.
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TelXL LimitedTelXL Limited
Wholesale provider of intelligent call-handling solutions to the reseller community. Overview of products and services and technology demonstration.
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Test Tool for IVR'sTest Tool for IVR's
Voice Prover is a tool for load testing and monitoring IVR systems.
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ThinphoneThinphone
Subscription based simple email-to-phone or fax service for reminders and alerts. Text-to-speech delivery to one or more phones.Can also deliver .DOC, .WAV and .MP3 files. Not for solicitation or telemarketing.
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True DataTrue Data
Reseller for Dialogic hardware or PC-PBX's in general including TeleVantage software, Music Telecom hardware, VOIP solutions, telephones, headsets, call center goodies.
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TSPForum for Nortel Meridian PBXTSPForum for Nortel Meridian PBX
Informational site about Nortel Meridian PBX systems. Contains error messages, set descriptions and a compendium of incidental but useful information.
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TuVox Inc.TuVox Inc.
Provides custom built call center speech products including call routing and connect to live agent applications.
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Typefrag.comTypefrag.com
Ventrillo (VOIP) hosting and Ventrillo servers provided by Typefrag.
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Vail SystemsVail Systems
Develops and hosts carrier-grade VoIP and PSTN communications solutions utilizing speech recognition and text-to-speech. Services include: next-generation IVR systems, managed call routing, IP voice conferencing, IP Centrex, enhanced voice mail, outbound call campaign automation, and VoiceXML applications.
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Ventrilo Servers and Ventrilo HostingVentrilo Servers and Ventrilo Hosting
Providers of Ventrilo servers and Ventrilo hosting. Service and support information.
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Versay SolutionsVersay Solutions
Develops caller speech solutions. Full lifecycle support - from application discovery to custom development and ongoing maintenance and monitoring.
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Vio Group TelecommunicationsVio Group Telecommunications
Provides voice and data networks, in addition to a variety of security equipment, to both the public and private UK sectors. Telecommunication and security services information.
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Virtual Hold TechnologyVirtual Hold Technology
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.
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VocalTecVocalTec
Markets software that enables voice and multimedia communications over packetized networks, the Internet and intranets. Also develops open systems to bridge the Internet to the public switched telephone network.
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Voice CompassVoice Compass
Dedicated to explaining the Interactive Voice Response (IVR) and voice automation market.
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Voice ElementsVoice Elements
Provides .NET telephony application software and tools to build voice solutions.
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Voice Robots GmbHVoice Robots GmbH
German based specialists for computer telephony, IVR and speech applications. Products recognize natural language to query databases, internet or intranet. Fast development environment.
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The Voice User Interface CompanyThe Voice User Interface Company
Consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces. Specializes in the details of dialog design, grammar development, voice branding, dialog failure recognition strategies.
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Voice4netVoice4net
Designs, develops, implements, and hosts custom IVR/Web self-service solutions for touchtone phone or web browser. Has a 'try it before you buy it' option for multi office enterprises.
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Voicesoft Speech Driven Multi Resource SchedulingVoicesoft Speech Driven Multi Resource Scheduling
Provides infrastructure software that enables automated enterprise wide self-service scheduling and management.
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VoxSurfVoxSurf
Provides messaging applications - email, voicemail and unified communication API, and mobile messaging VoiceSMS).
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West InteractiveWest Interactive
Automated call center solutions and interactive voice response applications. Services, markets, and resources.
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West Telecom Corp.West Telecom Corp.
Provides VoIP products to construct solutions of any level of complexity. Descriptions of products and solutions.
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