Call Centers 497
Customer Support 26
Data Management 42
E-Commerce 72
Industry Analysts 16
Sales Force Automation 12
Associations 4
Conferences 2
| | Customer Service - Business 300
 Advantage Interactive Corp.Advantage Interactive Corp.
 Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
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The Better Client ServiceThe Better Client Service
 A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
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CRM AssistCRM Assist
 Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
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The Cross Country GroupThe Cross Country Group
 Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
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Customer IncCustomer Inc
 Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
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Deep-InsightDeep-Insight
 Web-based, customer and employee satisfaction and relationship management assessment services and software.
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eLoyaltyeLoyalty
 Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
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Fulfillment PlusFulfillment Plus
 Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
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Harte-Hanks, Inc.Harte-Hanks, Inc.
 World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
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InteractCMInteractCM
 Provider of customer management services including consulting, outsourcing, and seminars.
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The Interchange Group UKThe Interchange Group UK
 Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
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Joe TurnerJoe Turner
 Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
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Kovair Inc.Kovair Inc.
 Consulting services covering CRM and strategic relationship management.
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MamutMamut
 Provider of CRM and Internet solutions to small businesses worldwide.
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MindTree ConsultingMindTree Consulting
 Business to consumer services.
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NowDocsNowDocs
 How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
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PRCPRC
 Outsourced customer management solutions.
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Princeton ConsultingPrinceton Consulting
 Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
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SatisFusionSatisFusion
 Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
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SociAlchemySociAlchemy
 Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
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SoftlabSoftlab
 IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
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SRD GroupSRD Group
 CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
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StrengthbankStrengthbank
 Offers professional keynote and customer service seminars.
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Tariva, Inc.Tariva, Inc.
 Web based customer relationship management software available in both hosted and installed versions.
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TeleTechTeleTech
 Customer management, business-process and database-marketing solutions. Includes news and resource library.
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Zamba CorporationZamba Corporation
 Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).
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